Terms of Use

What Ask Fernando is

Ask Fernando is an AI assistant — you're always talking to an AI, never a real person, even though “Fernando” has a friendly character and voice. It can get things wrong, so please don't treat anything it tells you as professional advice (medical, legal, financial, or otherwise).

Age-appropriate experiences

What Fernando will help with depends on the year of birth given at signup: a different, more careful experience for guests under 13, another for guests aged 13 to 17, and a fuller experience for guests 18 and over. Because we only ask for the year, we always assume the more protective age when it's ambiguous. Signing up with a false year of birth to get a different experience isn't allowed.

Rules for using this app

Please don't use Ask Fernando to try to get:

• Sexual content or graphic violence, in words or pictures — and anything sexual involving minors is never allowed, for anyone.
• Instructions for weapons, explosives, or making illegal drugs.
• Help with anything illegal, or with seriously harming yourself or others.

Requests like this are automatically flagged for a site admin to review, and your account may be temporarily paused while that happens.

If you're struggling

If you tell Fernando you're thinking about self-harm or suicide, or ask about dangerous medication use, he'll respond with support and helpline information — your account is not paused for this. We'd rather you keep talking to someone than feel shut out.

Accounts

Every new account is reviewed and approved by the site owner before it can be used; we may decline an account without giving a reason. Keep your password to yourself — your account is for you alone, and other guests can never see your conversations. You can change your password, or delete your account and everything in it, at any time from Account settings; if you forget your password, use the “Forgotten it?” link on the sign-in page.